Lean Quality

We utilise lean approaches but also understand each Quality System is different.

Each has multiple customers whose needs are different and competing.

We use ways to ensure that Quality System is balanced.

We understand that healthcare organizations are complex systems where traditional approaches often do not work when used in isolation *.

At Datod we know how to use additional perspectives to drive sustainable positive change.

* Kaplan GS, Patterson SH, Ching JM, et al Why Lean doesn't work for everyone BMJ Quality & Safety 2014;23:970-973.